How can we help you?
We value questions from our patients. If you ever have a question about your dental care or our practice, don’t hesitate to ask us.
We’ve collected a few of our more commonly asked questions. Check and see if your question is asked and answered here. If you need more information, just let us know!
We accept most insurance policies. As a courtesy, will file your claims for you.
In Network Providers with Dental Solutions
- Blue Cross Blue Shield - Grid States
- Cigna’s DPPO Network
- Delta Dental Premier
- Delta Dental PPO
- Federal Blue Cross Blue Shield
- Municipal Health Benefit Fund
- Principal Financial Group
Always check first with your insurance
We strongly suggest you look at your insurance coverage to understand it as best you can. If you have any questions about your insurance or financing options, call us at (870) 932-3151.
Not all dental care is expensive. If you need extensive care or advanced procedures, however, it can add up. We will do everything in our power to try to make the care you need affordable to you.
Giving Accurate Billing Statements before the Appointment
We will always give you a cost estimate before any treatment. We will do our best to provide an accurate estimate of your out-of-pocket expense associated with your treatment. If you have dental insurance, we will try to estimate the co-payment based on information the company provide us. When it comes to dental insurance, we must stress that this is only an estimate and suggest you review and understand your specific policy to help prevent surprises.
Forms of Payment Accepted
We accept cash, check, and all major credit cards as well. We also offer Care Credit financing. Care Credit can provide no-interest payment plans for up to 12 months. Longer-term payment options are also available.
If you have any questions about financing options or your specific insurance plan, we will be more than happy to go over all the details with you before starting any treatment.
Dental problems don’t generally hurt or become noticeable until they are major.
Warning signs of a serious tooth problem
- If a cavity hurts, it is likely already into the nerve (or close) and will need a root canal.
- If a tooth breaks, it likely has a large cavity that weakened it or has a deep crack that could have been treated.
- If a tooth hurts when you bite down or if your gums swell, it’s almost always an abscess.
The issue with major dental problems is that they require major dental treatment. In all of these cases, the treatment would either be a root canal, crown, or teeth extraction. Our goal is to prevent major dental work whenever possible. That’s where preventative dental care comes in.
Preventative dental care consists of regular professional cleanings, diagnostic x-rays, and examinations. These visits allow us to recognize potential problems and address them in the form of routine changes like home care or diet change.
The longer you wait, the worse your tooth can get
If a problem that needs repair does show up, we have a much better chance catching it before it becomes major and requires more expensive treatment. Even worse, your tooth could have to be removed. Our goal is to provide you with dental care that keeps your smile healthy for a lifetime. Regular checkup and cleanings are the cornerstone of that goal.
Great oral care at home is a combination of many things, including brushing and flossing regularly. Many people tell us they brush twice a day but only floss when they get something between their teeth. This is not enough.
Why it is so important to floss
The technical reason you need to floss is simply that there is a significant part of your tooth that a brush can’t clean. There is a contact in every place your teeth meet that is so tight your brush cannot fit into it. When you do not floss that area, it’s no different than if you were to not brush one side of your tooth. You wouldn’t just brush your front tooth unless you had something stuck to it, right? Food particles eventually form plaque, and that promotes tooth decay and gum disease. Flossing daily will regularly remove that plaque before it has a chance to do any damage to your teeth.
There are no substitutes to flossing
Flossing is more difficult than brushing. People who have dexterity issues and cannot floss with conventional dental floss can buy flossing aids at local retail stores. We recommend flossing daily. If you are just starting out, give yourself a realistic goal of every other day and work your way up. Although a good tool in some cases, a Waterpik is not a substitute for floss.
If you need motivation to floss, just remember to “only floss the ones you want to keep.” You will eventually lose the teeth you don’t floss.
Diagnostic x-rays during regular checkups provide us with information we cannot see during our visual examination of your mouth. Without this information, small problems are often missed until they become larger and cause pain or problems. At this point, the treatment is usually more invasive and expensive.
X-Rays taken at your dental appointment
The most common type of dental x-ray is the bitewing x-ray. This is taken once a year to check between back teeth, where flossing cavities start. With bitewings, we can detect a flossing cavity 12 to 24 months before it becomes visible on a clinical exam. This is sometimes the difference in repairing the problem with a small filling instead of a root canal or crown.
A panoramic x-ray is taken in adolescents and teenagers. This is the type of x-ray that spins around the head when taken. We take this x-ray to confirm that all the permanent teeth are present, forming properly, and in good position to erupt naturally. It is also taken later to evaluate the position of wisdom teeth and decide if removal is indicated or not.
What is a full mouth series of x-rays?
A full-mouth series of x-rays is recommended in adults every three to five years depending on certain factors. This series of x-rays is to evaluate the contacts of the front teeth that aren’t regularly x-rayed, as well as to evaluate the root structure, bone level, and other anatomy not seen on routine bitewings. Many problems can be detected early with a full-mouth series of x-rays. Left unnoticed, these problems would cause serious damage to teeth and jaws.
If you are in need of a dental appointment be sure to call our Jonesboro AR office today at (870) 932-3151 or book online.